A Live, Hands-On Course

Build Your AI Control Room

December 9 & 10, 2026
9:30–11:30 a.m. & 1–3 p.m. ET each day

Every time you open an AI chat, it starts from zero. You explain who you are, what you're working on and how you write, again.

Leave with a chief of staff that knows you and your work.

At the end of Day 2 you have an AI assistant, set up in Claude, that already knows your work, plus a second AI that checks its work.

Your chief of staff is the name we give that assistant. Your control room is the setup where the assistant and its reviewer live.

Two days, live online, with an instructor. Built for beginners. You build it on your own laptop, for your own work and life.

Reserve Your Seat — $495
  • What you need. You need your own paid Claude plan (Pro or Max), billed by Anthropic and separate from the $495. Claude Code comes with those plans; the free plan does not include it.
  • After you pay, your seat is confirmed the moment payment completes. The meeting link and a setup checklist arrive by email.
  • Can't make every session? You can catch up. Every session is recorded. Transcript included. Recordings and transcripts stay available to paid registrants for at least six months.

Two things you'll have built

On Day 1 you build the assistant. It reads your rules, your people, and what matters right now, and it carries them from one session to the next. On Day 2 you build the second AI that checks its work.

You sit down to plan your week.

It already knows what's on your calendar, what you promised people, and how you like things written. You start where you left off. If you take on a small project for someone else, it knows that project too.

You ask it for a draft.

A separate reviewer checks the draft against your source documents before it reaches you. A second set of eyes on the work.

You staff it for what you need, whether it's a single digital chief of staff or an entire workforce.

Who it's for and what you need

Built for beginners. If you can describe what you want in plain English, you can build it. Each topic is taught, shown live, then built by you, so you leave with something that works on your own laptop.

What to bring

A laptop where you can install programs.

The technical name is “admin rights.” Most personal laptops have them.

A paid Claude plan.

You sign up with Anthropic, not with us. Claude Code, the tool we build with, is included in the paid plans.

A real task to work on.

Use sample material, not anyone else's private information.

What people worry about first

Where does my information go?

On Day 1 you see where your information goes and set the privacy choices on your own account. You decide what goes in.

What if it gets something wrong?

AI can get things wrong. On Day 2 you build a reviewer, a routine you run: a second AI reads the first one's draft against your own documents and flags what doesn't match. You make the final call.

Will it change or delete my files?

On Day 1 you set the rules for what it can do on its own and what it has to ask you first. On Day 2 you set up a backup of what you've built so you can restore it.

Do I have to use a terminal?

You work in a terminal window, and you type plain-English instructions to Claude. An optional tech-support session before class gets your laptop ready, and optional lab time comes before each session.

What it can do

These run in the instructor's own control room every week. Each is made the way you'll make yours, from skills and agents. A skill is a saved set of steps your assistant follows. An agent is an assistant that does a job on its own.

Your day, drafted before you're awake.

A daily briefing waiting when you sit down — your calendar, what matters, what to watch. You build this one on Day 2.

Walk into every hard conversation prepared.

Before a meeting that matters, it pulls what you already know about the person and what's at stake, and hands back what to land, what to avoid, and your edge.

Keep what matters when you close the laptop.

At the end of a working session, it scans back for anything worth keeping — a decision, a new contact, a commitment — and asks before it saves. It does the remembering for you.

Three more examples
Call a meeting with your own board.

A standing panel of advisors with different lenses — the builder, the investor, the performance scientist, the meaning-maker — on call anytime a decision is big enough to want a second opinion.

Give it eyes.

Show it what's on your screen — a stuck printer dialog, a confusing form, a setting you can't find — and it sees what you see.

Your workout, waiting on your phone.

Today's session arrives with what you did last time and your next target. Text back what you actually did, in shorthand, and it's logged.

The two days

Wednesday, December 9 & Thursday, December 10, 2026. Four two-hour live virtual sessions, 9:30–11:30 a.m. and 1:00–3:00 p.m. ET each day, eight hours of instruction in all. Each module is taught, demonstrated live, then built by you.

Day 1 — Build your chief of staff

  • The reframe. Install Claude Code and get it running on your laptop, then go from chatting with AI to a system that knows your world.
  • Your boot file. The one file your assistant reads at the start of every session. It turns a generic assistant into your chief of staff.
  • Context & memory. Teach it your real world, so it's right between sessions.
  • Where your information goes. See where it goes when you use Claude, and set the privacy choices on your own account.
  • Permissions. AI can give a different answer each time. Here you set rules for what it may and may not do, so you get the results you want and prevent the ones you don't.

Day 2 — Build the team that checks its work

  • Your first skill. A reusable move for what you do every week, saved as a set of steps it follows.
  • Your first agent. A working “Morning Brief,” built live. An agent does a job on its own.
  • Your reviewer. Build a reviewer that can read your draft and flag problems but can't change anything. It ties every number back to its source document, and you watch it catch an error we planted.
  • Staff by cost of being wrong. Choose which AI model does which job (the model is the engine doing the work), and which work gets a second look before it reaches you.
  • Back it up. Set up a backup of what you've built so you can restore it, plus a simple plan for what to build next.

By the end, you have a chief of staff that knows you, a team around it that checks its work, and the templates to keep building. Add the next skill or agent the same way and your setup grows with your work, from a single assistant to an agentic workforce.

Optional lab sessions

Extra hands-on lab time on both days, right before each main session: 9:00–9:30 a.m. and 12:30–1:00 p.m. ET. Completely optional and on top of the eight core hours — drop in for more build time, or skip them entirely.

Your chief of staff prepares. A separate reviewer checks.

You've seen this work with people: one person writes it, another reads it before it goes out, and you make the final call. Day 2 builds that around your chief of staff.

A reviewer is a second set of eyes on the work before you rely on it. Sign-off stays with you.

One thing built the same way: an inventory dashboard for a Louisville fiber-arts retailer

One proof the method works: the skills and agents you'll learn, applied to a store. Yours can be smaller and closer to home.

What it did

A dashboard tested on practice data first.

Before any real data was involved, the team built a working inventory dashboard on made-up orders and products. That practice set stayed on as a test: after any change, the same numbers have to come out.

A dashboard that checks itself against her own store.

Once the store's Shopify exports arrived, the dashboard was rebuilt to read them, and a check compares its totals to the source files. When the tool once recommended reordering gift cards, the fix went into all four places that recommendation is calculated.

Store changes made safely.

A Shopify configuration skill looks at the store the way a visitor sees it, pulls Shopify's current help pages for every setting it touches, and writes the steps with a link at each one. For any change that would make a store visible or buyable, it locks purchasing first and checks as a logged-out visitor before calling the change done.

From a person who took the first class

Google review

I recently completed the Heflin Group's "Building Your AI Digital Workforce" course. It was outstanding! Whitney's knowledge and speaking style made it very easy to follow. We reviewed some foundational material then dove into the mechanics of how to build a digital workforce. We covered the things you need to get started -- from initial set up, to how to build agents, to skills and backup strategies and everything in between. There were even some templates and practical exercises to make sure we were learning and able to do it on our own. If you want guidance on setting up your own workforce, this is the place to get it. Thanks Whitney!
L.B.

Whitney Heflin, CPA

Founder and Fractional CFO, Heflin Group LLC · Navy veteran

Whitney spent 20+ years in risk management, audit, and finance inside one of the country's largest health insurers, and she co-owned and ran a yoga studio. As a CPA, she helps business owners and leaders solve business problems, and her work crosses finance, operations and technology.

Today she runs Heflin Group LLC and directs a digital workforce, a team of AI agents she built that does the work. She built it while training under one of the world's leading AI authorities, and an app she built was featured to the whole cohort in the program's final session. This course is her handing you the shortcut.

Left brain, right brain, all of it: she'll talk risk models and yoga flows in the same breath, she knits, and she lives in Louisville with three English Cream Golden Retrievers who remain thoroughly unimpressed by artificial intelligence.

Connect with Whitney on LinkedIn →

Meet Whitney's digital team

Cooper is Whitney's chief of staff. Cooper works with Booker, Knox and nine directors. A director can have sidekicks: smaller agents that each do one narrow job for that director. Together they are the agentic workforce Whitney built and runs. In the course you build a small version of this: one chief of staff and one reviewer.

This team is the product of months of work. When an agent gave a made-up answer, Whitney found the cause and added a rule or a check. The team also checks itself on a schedule, and looks at how others run agents before building anything new.

Select any name to see its purpose, the model it runs on and what it is accountable for.

As of October 2026. Models change. Opus, Sonnet and Haiku are families of AI models from Anthropic.

Skip to the jobs

All summaries

Cooper Chief of staff

Purpose
Sends each request to the right director and brings the answers back together.
Model
Opus
Core accountabilities
  • Routes work to the right director.
  • Pulls the directors' answers into one reply.
  • Sends important finished work to Knox for a challenge before Whitney sees it.
  • Keeps the week's priorities current.

Booker Memory curator

Purpose
Keeps the workforce's shared memory: decisions, lessons, preferences and patterns.
Model
Opus
Core accountabilities
  • Files what directors flag as worth remembering.
  • Notes when other files need updating to match.
  • Informs. Whitney and Cooper decide.

Knox Challenger

Purpose
Reads finished work and asks where it could be better.
Model
Opus
Core accountabilities
  • One pass on each important deliverable.
  • Up to 200 words and one to three questions.
  • Asks questions. Whitney decides what happens next.
  • Says so plainly when the work is solid.

Alice Sales, business development and clients

Purpose
Takes a prospect from a serious conversation to signed work, runs active client engagements, and keeps what each one teaches as reusable know-how.
Model
Sonnet
Core accountabilities
  • Pipeline from the middle of the funnel to close.
  • Delivery on active client engagements.
  • Capturing reusable lessons from each engagement.
  • Works with Carlisle on paperwork and Charlie on pricing.

Jasper Marketing and market intelligence

Purpose
Owns the top of the funnel: awareness, positioning, market research and inbound interest.
Model
Sonnet
Core accountabilities
  • Positioning and public copy drafts.
  • Market and industry research.
  • Inbound interest.
  • Hands qualified prospects to Alice.

brand-author Brand standards

Purpose
Writes the brand standards and the briefs designers work from.
Model
Sonnet
Core accountabilities
  • Brand standards sections.
  • Designer briefs.
  • Mockups of brand options.

linkedin-post-review Post reviewer

Purpose
Reviews LinkedIn and social posts before they go out.
Model
Sonnet
Core accountabilities
  • Hook and voice.
  • Brand fit.
  • Reach.

institutional-problem-scout Problem scout

Purpose
Looks for named, funded problems at institutions that Heflin Group could help with.
Model
Sonnet
Core accountabilities
  • Finds problems that are named, live and funded.
  • Passes the strongest ones on for deeper research.

Carlisle Business administration

Purpose
Handles the back-office paperwork for Heflin Group: contracts, NDAs and filings.
Model
Opus
Core accountabilities
  • Contract and NDA templates.
  • Business registrations and filings.
  • Reminders ahead of deadlines.

annual-filing-reminder Filing reminders

Purpose
Reminds Whitney of the LLC's annual filings ahead of each deadline.
Model
Haiku
Core accountabilities
  • Says what is due and what to do.
  • Speaks up only when a filing is due.

imprint Print shop and filing clerk

Purpose
Turns finished content into branded Word, Excel, PowerPoint and PDF files. Any director can use it.
Model
Haiku
Core accountabilities
  • Applies the brand to the file.
  • Names and files each document the same way.
  • Runs a check on each file before release.

Charlie Finance

Purpose
Runs Heflin Group's financial planning and review.
Model
Opus
Core accountabilities
  • A forecast with three scenarios.
  • A monthly financial review.
  • Financial sections for business plans.
  • A KPI dashboard and quarterly variance notes.

Leah Data analysis

Purpose
Analyzes data for any job that needs it: a client's sales and inventory numbers, and the examples used in the Heflin Group course.
Model
Opus
Core accountabilities
  • Follows CRISP-DM, the Cross-Industry Standard Process for Data Mining: six steps that start with the business question and end with delivery.
  • Turns a client's numbers into the decisions the owner faces next.
  • A workbook with live formulas and a short decision memo.
  • Says what the data can and cannot support, in plain words, beside the findings.

Edward Product

Purpose
Builds Heflin Group's own product and runs the quality checks before anything ships.
Model
Sonnet
Core accountabilities
  • The product roadmap and fixes.
  • Security, usability and simplicity reviews before release.
  • Checks work against real conditions before it goes to a client.
  • Works with Carlisle on legal prerequisites.

security-weakness-evaluator Security review

Purpose
Reviews a build for security weaknesses.
Model
Opus
Core accountabilities
  • Ranks what it finds by severity.
  • Suggests a specific fix for each one.

ux-design-review Usability review

Purpose
Reviews anything a real person will use, from the user's side.
Model
Sonnet
Core accountabilities
  • Clarity and friction.
  • Trust and accessibility.
  • Suggests specific improvements.

simplification-auditor Simplification review

Purpose
Walks a finished build and asks what can be removed.
Model
Sonnet
Core accountabilities
  • Finds extras and repeated parts.
  • Recommends cuts.

ship-gate-reviewer Pre-delivery review

Purpose
Tries to break client-bound work against real conditions before it ships.
Model
Opus
Core accountabilities
  • Reports the problems it finds.
  • Whitney decides what to do.

code-gate-reviewer Code review

Purpose
Reviews code against a checklist Whitney approved.
Model
Opus
Core accountabilities
  • Backs each check with evidence.

Emmett Operations

Purpose
Runs the infrastructure that keeps the workforce on schedule and keeps track of learning goals.
Model
Sonnet
Core accountabilities
  • The daily briefings.
  • Calendar housekeeping.
  • The time log.
  • The nightly crew check.
  • Cadences for learning goals.

vault-ingest Knowledge-vault intake

Purpose
Files new reference material into the knowledge vault.
Model
Haiku
Core accountabilities
  • Records where each source came from.
  • Notes where it overlaps what is already filed.

Esme Personal life

Purpose
Looks after the part of life outside work: family, friends, home and community.
Model
Sonnet
Core accountabilities
  • Keeps up with the people and projects outside work.
  • Drafts messages for Whitney to review.
  • Flags calendar conflicts with Cooper.

Rosalie Health

Purpose
Protects time for workouts, sleep, meals and play.
Model
Sonnet
Core accountabilities
  • Keeps those blocks on the calendar.
  • Is asked before work is routed that would use protected time.
  • Says no first. Cooper then asks Whitney whether to override.

Dax Executive coach

Purpose
Coaches Whitney on big decisions, and ends each session with one small action to try.
Model
Opus
Core accountabilities
  • Asks one question to find the real issue before offering advice.
  • Names the pattern and the question underneath a decision.
  • Ends each session with one specific action and a deadline.
  • Asks about the last session's action at the start of the next.
  • Works apart from the team, with its own instructions and its own memory. Cooper cannot send it work, and its notes stay with Whitney.

The jobs that keep it running

These run on a schedule. The agents draft, route and check, and Whitney makes the final call.

  • Every night

    Memory consolidation

    Runs as Booker. Keeps the workforce's shared memory in order.

  • Every night

    Crew check

    Notes which agents have been active.

  • Every morning

    Morning briefings

    Whitney gets a briefing on the day ahead, a status note for each active project and a back-office list.

  • Every morning

    Briefing check

    Confirms the morning briefing went out.

  • Every day

    Email triage

    Sorts open loops into what Whitney owes and what she is waiting on.

  • Regularly

    Backup

    The workforce's files are backed up regularly.

  • Sunday evenings

    Weekly reset

    Runs as Cooper. Tidies the week's lists.

  • Every day

    Filing reminder

    Runs the annual-filing-reminder. It speaks up only when a filing is due.

Reserve Your Seat — $495

FAQs

Is this for me? 7 questions

Is this going to be a good fit for me?

It fits you if you work on a computer and you're tired of explaining yourself to an AI from scratch every time. The course is built for beginners: if you can describe what you want in plain English, you can build it. You choose a real task from your own work or life and build around it.

What if I can't use Claude Code at work?

You don't need to. This course is built on and for your own personal laptop and your own work, and there is plenty to build there: a daily briefing waiting when you sit down, preparation before a conversation that matters, and a record of what is worth keeping from each working session. Anything that belongs to your employer, such as their files, their clients' information or their laptop, falls under your employer's rules.

Is it only for certain kinds of jobs?

No. It's for anyone who works on a computer and wants an assistant that already knows their work and their week. You bring a real task of your own and build around it.

I've only used ChatGPT. Does that matter?

No. You don't need any AI experience, and the course starts with the basics. You build in Claude, so you set up a Claude account first, and the setup checklist walks you through it.

Will it work for my kind of work?

You choose the task, so you build it around your own work. The method is the same for any task: name a recurring job, tell the assistant what it can see and what the rules are, and test it.

Do I need to know how to code?

No. You don't write code in this course. You work in a terminal window, and you type plain-English instructions to Claude. If you get stuck on setup, an optional tech-support session before class is open to you, and optional lab time before each session gives you more hands-on time.

Where do I start if I don't know what to build?

Day 1 starts from a blank page: you write the one file your assistant reads at the start of every session. Then you pick one thing you do every week, and on Day 2 you turn it into your first skill, a reusable set of steps. You leave with templates to keep building and a simple plan for what to build next. An optional tech-support session before class gets your laptop ready.

Privacy, safety and accuracy 4 questions

What if the AI gets something wrong?

AI can get things wrong. On Day 2 you build a separate reviewer: a second AI that reads the first one's draft against your own documents and flags what doesn't match. It's a routine you run, and sign-off stays with you.

Where does my information go?

What you type, and what you ask it to read, is sent to Anthropic to produce the answer. You control the setting on your own account that decides whether Anthropic may use your chats and coding sessions to improve future models, and you choose what you give it. On Day 1 Whitney walks you through where your information goes, live, and you set your privacy choices. Then you decide what goes in.

The details are on Anthropic's own pages: Claude Code data usage and model training and your data.

Will it change or delete things on my computer?

It can edit files and run commands on your computer, and you decide how much it does without asking. On Day 1 you set those rules live with the instructor: what it can do on its own and what it has to ask you first. On Day 2 you set up a backup of what you've built so you can restore it.

Anthropic's page: Claude Code security.

Is it safe to give it my files?

Use practice or sample material in the course, not anyone else's private information. Beyond the course, you decide what you give it, and anything that belongs to someone else, such as an employer or a client, follows their rules. Heflin Group can't promise how any tool handles your information; Anthropic's pages describe what it does.

The course itself 5 questions

What will I have at the end?

An AI assistant, set up in Claude, that already knows your work, plus a second AI that checks its work. You also leave with templates to keep building, a way to back up what you built, and a simple plan for what to build next.

When is it, and how long?

Wednesday and Thursday, December 9 and 10, 2026, live online. Each day has two two-hour sessions: 9:30 to 11:30 a.m. and 1 to 3 p.m. Eastern. That is eight hours of instruction in all.

What if I miss a session or fall behind?

Every session is recorded. Transcript included. Recordings and transcripts stay available to paid registrants for at least six months, so you can catch up on anything you miss. Each topic is taught, demonstrated live, and then built by you. Optional lab sessions run for 30 minutes before each main session if you want extra build time.

Can I ask questions?

Yes. The sessions are live with the instructor.

Is this a course from Anthropic?

No. Heflin Group is independent, and not affiliated with, sponsored by, or endorsed by Anthropic. The course is taught and demonstrated using Claude Code, a product of Anthropic.

What you need 3 questions

What do I need to buy and install, and who bills the Claude plan?

You need your own paid Claude plan from Anthropic, either Pro or Max, a Windows or Mac laptop where you can install programs, and a real task of your own, using sample material. You sign up with Anthropic, not with Heflin Group, and Anthropic bills you directly, separate from the $495; it sets the current price at claude.com/pricing. Claude Code comes with Pro and Max. A setup checklist arrives by email after you pay.

Should I use a Windows or a Mac?

Either. Claude Code runs on macOS 13 or newer and on Windows 10 (version 1809) or newer, with 4 GB of RAM or more and an internet connection.

What if my laptop doesn't let me install programs?

You need a laptop where you can install programs; the technical name is “admin rights.” Most personal laptops have them. If yours is managed by someone else, ask whoever manages it, or use a personal laptop.

Paying, dates and help 4 questions

What happens after I pay?

Your seat is confirmed the moment payment completes. You then get a confirmation email with the meeting link, a setup checklist, and an invite to an optional pre-class tech-support session. Then you show up on December 9 and 10, ready to build.

What if I need to cancel, or send someone in my place?

Full details are in the Terms of Participation.

What if I can't make these dates?

Join the waitlist and tell us the timeframe that would work. We'll let you know when the next cohort is scheduled.

How do I reach a person?

After the class 3 questions

What happens after the class?

You leave with a working setup on your own laptop, templates to keep building, a way to back up what you built, and a simple plan for what to build next. Recordings and transcripts stay available to paid registrants for at least six months.

Is there a community after the course?

Yes. Heflin Group runs a Slack community for participants from every cohort. It's a place to ask questions and be inspired as you continue to build on your own.

How long can I watch the recordings?

Recordings and transcripts stay available to paid registrants for at least six months.

Save your seat in the room.

December 9 & 10, 2026
$495
Reserve Your Seat — $495

You need your own paid Claude plan (Pro or Max), billed by Anthropic and separate from this price.

What happens after you pay.

The three steps
You reserve your seat through Stripe's secure checkout — $495. Your seat is confirmed the moment payment completes.
Expect to receive a confirmation email with the meeting link, a simple setup checklist, and an invite to an optional pre-class tech-support session.
Show up Dec 9 & 10, ready to build.

Refund & cancellation policy

Full details are in the Terms of Participation.

Can't make these dates? Get first word on the next cohort.

Dec 9–10 not going to work? Get on the list — tell us the timeframe that would, and we'll let you know when the next cohort is scheduled. We open new cohorts where the interest is.

Waitlist for Future Cohorts